Med Media
Med Media’s EMS Solution is a comprehensive technology system designed to meet the many electronic needs of an EMS organization. Components work independent of one another, but work most efficiently as a total integrated solution. Med Media’s goal is to provide a technology solution to our customer for the crucial components needed to improve dispatch, patient care reporting, administrative reporting and billing operations both today and into the future. This occurs throughout the evaluation, purchasing, implementation, and maintenance stages. All of our systems are expandable and scaleable, which is essential for information sharing to a variety of public health and public safety agencies such as emergency management and public health preparedness.
MedicalDispatch™ is a computer-aided dispatch system designed to handle the business and operational management needs of the medical transportation company. Organizations doing wheelchair van transports, non-ambulatory patient transportation and 911-response utilize MedicalDispatch™ to account for each event, time management of their fleet and tracking of patients. Modules include a paging, mapping and billing software interfaces to increase efficiencies. This system feeds our electronic patient care reporting software called EMStat™.
Patient care reporting and data management solutions in the EMS industry of today are much improved compared to the paper-based systems in place in the early to mid 1990’s. Manual processing contributed to considerable errors and consumed dozens of hours in redundant data entry. And while the industry has taken tremendous strides forward in processing data efficiently, there remains a surprisingly notable portion of the industry that continues to document patient care in a paper-based or other dysfunctional system. This mode of operation has perpetuated the disconnection between EMS and the healthcare system. Med Media’s NEMSIS compliant EMStat™ software exceeds those needs by combining patient care reporting, data collection and billing into one user-friendly solution.
The current practice of EMS notification to hospitals via legacy radio systems is also filled with inefficiencies. During the radio transmission of patient information to the hospital, the EMT-Paramedic is taken away from direct patient care, the communications center must link the EMS radio to the receiving hospital and personnel at the hospital must answer the radio. This is usually done as the majority of the EMS care has been rendered to the patient leading to a shortened estimated time of arrival (ETA) to the hospital. The hospital has less time to assign resources and make a bed available for the incoming ambulance patient.
The Healthcare Awareness Logistics and Operations Network (HALO Network) combined with the Brief Ambulance Report Form or BARF module of EMStat™ exchanges information immediately between EMS and healthcare personnel. Field personnel can be alerted to changes in hospital conditions prior to arrival at incident scenes. Upon arrival at the patient’s side, an initial triage assessment of the patient occurs. This minimal set of information, along with selecting the receiving facility and ETA, is transmitted by the field EMS personnel to the receiving hospital. A visual and aural cue alerts hospital personnel of an incoming patient. A text page or other form of messaging is sent to the charge nurse containing the information of that patient. This action prepares the hospital 5-10-15 minutes earlier than the current system. The result of using the HALO Network™ is a hospital staff prepared with more situational awareness of activities outside of the hospital. Patient surge is able to be monitored and anticipated electronically from time of the initial assessment by field EMS personnel.
Med Media’s WebCUR™ system provides a robust set of tools to allow an agency to conduct quality assurance (QA), continuous quality improvement (CQI) or performance improvement measures into their current system. PCR review may be conducted by peers, a team, managers and medical directors. Comments are entered with a date & time stamp and tracked electronically. Medical directors can review the ePCR from any web browser. This documentation is stored separately from the PCR. The feedback loop is closed by providing commentary back to the ePCR owner and processed through a separate feedback loop to minimize the chance of becoming public during the discovery process in litigation.
Med Media’s WebCUR™ Dashboard Portal puts the necessary tools on one computer screen to maximize the productivity of supervisors and managers. Each user of the portal applet easily defines links to critical resources, news and other command and control information. Most importantly, the user may monitor system performance reports in real time while customizing the view to meet their individual and specific needs.
WebBill™ creates a bridge between our WebCUR™ data repository and the most popular billing software applications on the market today. WebBill™ automates the billing process for single or batch processing. Formats for the data transfer are set by third party billing software vendors. WebBill™ gives the agency the flexibility of in house billing or outsourcing to billing service providers.
During times of disaster, the tools described above can be utilized in combination with our PSIM Patient Tracking™ and EVACuNet™ systems. The ultimate goal of having a day-to-day solution that is scalable for use in a disaster situation is realized when all of the systems utilized as one total solution.
